Tata Hitachi inaugurates Pavan Motor’s authorized dealer Head Office and 3S Integrated Facility in Shimoga, enhancing customer support in sales, service, and spare parts.
Tata Hitachi’s Managing Director, Sandeep Singh, inaugurated a facility, attended by customers, finance partners, and senior management, marking a significant milestone in the company’s commitment to production.
On April 14, 2021, Tata Hitachi Construction Machinery Company Private Limited inaugurated Pavan Motors’ head office and 3S (Sales, Service, and Spare Parts) facility in Shimoga, Karnataka.
This strategic move aimed to enhance the company’s presence in the region and provide comprehensive support to its customers.
Facility Overview
The newly established facility is located at Pavan Motors, RCC Roofed Building, Near Nanjappa Life Care, Sagara Road, Gadikoppa, Shimoga, Karnataka – 577201.
As a 3S facility, it offers integrated services encompassing:
- Sales: A dedicated showroom space showcasing Tata Hitachi’s diverse range of construction equipment, allowing customers to explore and select machinery suited to their specific needs.
- Service: Equipped with advanced tools and staffed by trained technicians, the service center ensures timely maintenance and repair services, thereby maximizing equipment uptime and operational efficiency.
- Spare Parts: A well-stocked inventory of genuine spare parts ensures quick replacements and reduces downtime for customers.
Significance of the Inauguration
The inauguration of Pavan Motors’ head office and 3S facility in Shimoga underscores Tata Hitachi’s commitment to strengthening its dealer network and enhancing customer support in Karnataka. This initiative aligns with the company’s broader strategy to expand its footprint across India, ensuring that customers have ready access to sales and after-sales services.
Tata Hitachi’s Dealer Network Expansion
Tata Hitachi has been proactive in expanding its dealer network to cater to the growing demand for construction equipment in various regions. The establishment of the Shimoga facility is part of this strategic expansion, aimed at providing localized support and services to customers in Karnataka.
Customer-Centric Approach
By inaugurating the 3S facility, Tata Hitachi emphasizes its customer-centric approach, focusing on delivering value-added services that enhance customer satisfaction. The integrated facility ensures that customers receive end-to-end solutions, from equipment selection to maintenance support, thereby fostering long-term relationships and trust.
The inauguration of Pavan Motors’ head office and 3S facility in Shimoga marks a significant milestone in Tata Hitachi’s efforts to bolster its presence in Karnataka. This facility not only enhances the company’s ability to serve its customers more effectively but also reinforces its commitment to providing comprehensive solutions in the construction equipment sector.
Group Media Publication
Construction, Infrastructure and Mining
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