The MHADA Chhatrapati Sambhajinagar Housing and Area Development Board will conduct its first Janata Darbar on March 28, 2025, to address public grievances. Following the Lokshahi Din model at MHADA Headquarters, a 100-day action plan has been enforced across administrative departments, prioritizing citizen grievance redressal.
The board will hold its own public forum for grievance resolution, chaired by the board’s Chief Officer. A public notice is issued to shop, plot, and flat owners across Marathwada region, urging them to submit written applications by March 27, 2025. In a significant move to enhance public participation and transparency.
Maharashtra Housing and Area Development Authority (MHADA) Chhatrapati Sambhajinagar Board has announced the launch of its first-ever Janata Darbar Din. This initiative aims to provide citizens with a direct platform to voice their grievances, seek solutions, and engage in discussions regarding housing and infrastructure-related concerns.
What is Janata Darbar Din?
Janata Darbar Din is a dedicated public grievance redressal initiative designed to bring government officials closer to the people. Through this forum, residents of Chhatrapati Sambhajinagar can interact directly with MHADA officials, enabling real-time resolution of complaints related to housing schemes, allotment issues, maintenance concerns, and pending approvals.
Direct Engagement with Citizens – Allow residents to present their concerns directly to MHADA officials without bureaucratic delays The initiative reflects the government’s commitment to transparency, accountability, and citizen empowerment, ensuring that housing-related policies and services are more accessible and effective.
- Fast-Track Grievance Redressal – Provide quick solutions to complaints related to housing, property documents, and infrastructure. Keep the public informed about ongoing and upcoming housing schemes. Ensure that citizens play an active role in urban development initiatives Strengthen public confidence in MHADA’s processes and policies.
Issues to be Addressed
During the Janata Darbar Din, MHADA officials will address various issues, including Expediting pending applications and resolving disputes. Providing clarity on eligibility criteria and application procedures for MHADA housing scheme Addressing complaints related to poor maintenance, water supply, and sanitation.
- Legal and Documentation Issues: Assisting residents with property documents, title disputes, and transfer of ownership matters. Discussing concerns about slum rehabilitation and redevelopment project The event will be structured as follows: Citizens will be required to register their grievances before meeting the officials.
Format and Implementation
The first Janata Darbar Din will be held at the MHADA Chhatrapati Sambhajinagar office, where a dedicated team of officials will be available to listen to and resolve strengthen trust public grievances. Citizens can submit their queries in advance or present them on the day of the event.
Different counters will be set up based on the nature of complaints. Simple cases will be resolved on the spot, while complex issues will be documented and addressed within a stipulated time. MHADA will establish a tracking system to ensure complaints are resolved within the promised timelines.
Impact and Future Plans
The introduction of Janata Darbar Din is expected to create a transparent and citizen-friendly governance model, ensuring that housing policies align with the needs of the people. The success of this initiative could pave the way for similar forums across other MHADA boards in Maharashtra, fostering improved communication and efficiency in public service delivery.
The first Janata Darbar Din by MHADA Chhatrapati Sambhajinagar Board is a progressive step toward accountable governance, offering residents an opportunity to have their voices heard. By addressing housing-related grievances directly, the initiative aims to improve service delivery and strengthen trust between citizens and the authorities. As public participation grows, MHADA hopes to make housing and urban development more inclusive and effective for all.
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