IndiGo has announced a significant operational change at Indira Gandhi International Airport, Delhi, starting 15 April. All flights departing from Terminal 2 will be relocated to Terminal 1, while flights operating from Terminal 3 will continue without change IndiGo is focusing on expansion and operational optimization to consolidate its.
leadership in India’s aviation sector. The airline is also establishing a robust indigenous maintenance, repair, and overhaul (MRO) infrastructure. With a workforce of over 60,000, IndiGo plans to develop a substantial presence at the upcoming Navi Mumbai airport. Despite global challenges, IndiGo remains optimistic about long.
Term growth, stating that India remains one of the most competitive and affordable aviation markets globally. In a significant operational update, IndiGo has announced the relocation of all its flights from Terminal 2 (T2) to Terminal 1 (T1) at Delhi’s Indira Gandhi International Airport (IGIA), effective April 15, 2025 This move is prompted.
Reasons for the Shift
The closure of T2 is part of a comprehensive renovation plan aimed at modernizing the terminal, which has been operational since 1986. The refurbishment is anticipated to enhance passenger experience and accommodate future traffic growth. During this period, airlines operating from T2, including IndiGo and Akasa Air.
Passenger Communication and Assistance
IndiGo is proactively informing passengers about the terminal shift through multiple channels, including SMS, emails, and calls. The airline advises travelers to verify their departure and arrival terminals by retrieving their Passenger Name Record (PNR) on IndiGo’s website or mobile app before heading to the airport. For further assistance.
Passengers can contact IndiGo’s customer care at +0124 6173838 or +0124 by the planned renovation of T2, which is expected to be closed for four to five months.4973838, or utilize the 6E Skai chatbot available on the airline’s website are transitioning their operations to T1 during this transition period service quality.
Implications for Travelers
The consolidation of operations at T1 is expected to streamline domestic flight processes and improve overall efficiency. However, passengers connecting between domestic and international flights should be aware that T1 and Terminal 3 (T3), which handles international flights, are located approximately 7 kilometers apart.
Currently, transfers between these terminals require shuttle services, as the proposed air train connecting T1 and T3 is still under development. Delhi International Airport Limited (DIAL) is conducting trials to facilitate smoother baggage transfers between terminals, aiming to reduce passenger inconvenience.
Future Outlook
The renovation of T2 is expected to be completed in alignment with the operational launch of the Noida International Airport, projected to commence within the next few months. This strategic timing aims to distribute passenger traffic more evenly across the National Capital Region’s airports, thereby enhancing overall capacity.
Passengers are encouraged to stay informed about terminal operations and plan their journeys accordingly to ensure a seamless travel experience during this service quality transitional phase Effective April 15, 2025, IndiGo has transitioned all its flights from Terminal 2 (T2) to Terminal 1 (T1) at Delhi’s Indira Gandhi International.
Airport (IGIA). This change is due to the temporary closure of T2 for renovation, expected to last four to five months. IndiGo is proactively informing passengers through SMS, calls, and emails. Travelers are advised to verify their departure and arrival on IndiGo’s website or mobile app.
With this shift, IndiGo now operates from T1 and Terminal 3 (T3) at IGIA. Passengers connecting between domestic flights at T1 and international flights at T3 should note that the terminals are approximately 7 kilometers apart. Delhi International Airport Limited (DIAL) is conducting trials to facilitate smoother baggage transfers.
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