AI-intensive sectors show surge in workers’ productivity, says PwC

According to accounting firm PwC, businesses that are most likely to adopt artificial intelligence are witnessing productivity growth in their workforces that is nearly five times quicker than in other industries, which is encouraging news for the economy as a whole.

According to PwC, productivity increased by 4.3% in professional and financial services, 4.3% in information technology, and 0.9% in the building, manufacturing, retail, food, and transportation sectors between 2018 and 2022.

According to data, nations may be able to overcome a period of poor productivity growth with the use of artificial intelligence, which would raise economic growth, wages, and living standards, according to a report released by PwC on Tuesday.

Leader of PwC Global Markets and Tax & Legal Services Carol Stubbings stated that job postings for individuals with AI skills grew more quickly in highly productive industries than in less productive ones, indicating that AI contributed to these sectors’ greater productivity.

According to her, as businesses employ generative AI more frequently—which is accessible to non-AI specialists—the trend of productivity growth brought about by the technology is expected to pick up speed. According to the report, the average premium for employment requiring AI skills—both non-specialist and specialised roles—was 14% in the UK and 25% in the US.

“The challenge with AI, and particularly generative AI, is the speed of the change,” stated Stubbings. The PwC analysis used data from the Organisation for Economic Co-operation and Development and tracked and examined almost half a billion job advertising from 15 wealthy countries.

Last week, Kristalina Georgieva, the chief of the International Monetary Fund, declared that artificial intelligence (AI) was coming for the global labour market “like a tsunami” and that within the next two years, it will probably affect 60% of jobs in developed nations.

A recent report by PwC highlights that AI-driven industries have experienced a significant surge in worker productivity, transforming the way businesses operate. As companies integrate artificial intelligence (AI) into daily workflows, employees are becoming more efficient, creative, and data-driven, leading to enhanced output across sectors.

Key Findings from the Report

• AI adoption has led to time savings of up to 40% in data-heavy tasks such as analysis, decision-making, and customer interactions.
• Employees in finance, healthcare, software development, and marketing have seen the most benefits, as AI automates repetitive work, allowing them to focus on higher-value tasks.
• Generative AI tools like ChatGPT, Copilot, and Gemini are driving improvements in content creation, coding, and strategic planning.

AI’s Impact on Workforce Productivity

1. Faster Task Completion: AI-powered automation reduces the time spent on manual and routine processes, freeing workers for strategic decision-making.
2. Better Decision-Making: AI-driven insights help employees make data-backed, more accurate decisions.
3. Enhanced Collaboration: AI tools assist in real-time communication, project management, and workflow optimization, improving teamwork and efficiency.

Challenges & Future Outlook

While AI boosts productivity, the report also notes concerns about job displacement, skill gaps, and ethical AI use. Companies are investing in reskilling programs to help employees adapt to an AI-driven workplace.

As AI adoption continues to grow, industries leveraging AI effectively will see higher profitability, faster innovation, and sustained workforce efficiency, reinforcing AI’s role in shaping the future of work.

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